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Account & Registration
Everything you need to know about the registration process, login issues, password changes, account verification, and profile updates.
Deposits & Withdrawals
How to deposit and withdraw using bKash, Nagad, and Rocket — including processing times and troubleshooting transaction issues.
Bonuses & Promotions
Everything you need to know about Welcome Bonuses, Daily Cashback, Reload Bonuses, and how to use Vouchers.
Betting & Gaming
Rules and frequently asked questions about Sports Betting, Live Casino, jackpots, and odds.
Security & Privacy
Account security, two-factor authentication, personal data protection, and reporting suspicious activity.
Responsible Gaming
Betting limits, self-exclusion, how to take a break, and where to get help.

Account & Registration

Verified Answer

Opening an account on tk 45 only takes three things: an active Bangladeshi mobile number, an email address, and being at least 18 years old. Registration page Fill out the form and your account will be ready in just 3 minutes. No NID card is required to sign up, though identity verification may be needed later when making a withdrawal.

No. Under tk 45 policy, each individual may only hold one account. Any attempt to open multiple accounts using the same mobile number, email, or device will result in all accounts being permanently closed and balances may be forfeited. For more information, Terms & Conditions View.

Login page Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and a reset link will be sent to you within 15 minutes. The link remains valid for 30 minutes. If both your mobile number and email have changed, please contact us via live chat or at support@tk45.bet.

KYC is not required for small deposits and bets right after registration. However, you will need to upload a photo of your NID card or passport to verify your identity before your first withdrawal or for transactions exceeding ৳50,000. The KYC process is typically completed within 24 hours.

Yes, you can update your contact details. Log in to your account, go to Profile Settings, and update your mobile number or email. You'll need to verify via OTP sent to your existing number or email. If you no longer have access to that information, contact our support team with your NID for verification.

To close your account, contact us via live chat or email support@tk45.bet. Make sure to withdraw your balance before closing. Once an account is closed, the same mobile number or email cannot be used to register again. If you only need a temporary break, Responsible Play Use the self-exclusion option on that page.

Deposits & Withdrawals

Verified Answer

Tk 45 currently supports deposits via bKash, Nagad, Rocket, and direct bank transfer. The minimum deposit is ৳200 and the maximum single deposit is ৳50,000. For more details, Payment Page View.

Deposits via bKash and Nagad are typically reflected in your balance within 1–5 minutes. Rocket and bank transfers may take up to 15–30 minutes. If more than 30 minutes have passed, please contact us via live chat with your transaction ID.

Withdrawal requests are typically processed within 15–30 minutes. If KYC verification is pending, your first withdrawal may take up to 24 hours. Requests made on bank holidays or after midnight may be processed the following morning. Minimum withdrawal amount: ৳500.

tk 45 does not charge any deposit or withdrawal fees. However, transaction fees set by bKash, Nagad, or Rocket may apply, as determined by the respective mobile banking provider.

Contact live chat immediately. If the payment hasn't been processed yet, we can cancel the request. However, once a payment is completed, it cannot be reversed. Always double-check your mobile number before submitting a withdrawal.

Bonuses & Promotions

Verified Answer

New members get a 100% Welcome Bonus on their first deposit — meaning a ৳1,000 deposit gives you ৳2,000 to play with. To claim the bonus, Registration Complete the process and use a promo code on your first deposit. For wagering requirements and full bonus details, Promotions page View.

No, bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement. For example, a 10x wagering requirement means that if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before you can withdraw. The full terms are listed alongside each bonus.

Voucher codes are available Voucher page, special events, and email newsletters. To use a voucher, log in to your account, go to the deposit page, and enter the code in the "Promo Code" field. Each voucher has its own expiry date and terms, so read the details carefully before use.

Every day after midnight, a percentage of your total losses from the previous day is credited to your balance as cashback. The cashback rate depends on your VIP level. on the VIP page Cashback rates by level are shown there. Cashback is withdrawable directly.

Betting & Gaming

Verified Answer

Tk 45 offers betting on cricket, football, kabaddi, tennis, basketball, and 20+ more sports. Live Betting gives you real-time odds. For more information, Sports Betting Page View.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being abandoned or a technical issue — bets may be voided and your stake returned. If the cash out feature is available, you can settle your bet before the match ends.

Jackpot winnings are automatically credited to your account balance. For large jackpots (৳1 lakh+), payment will be processed after identity verification is completed. on the Jackpot page View details on the current jackpot.

The minimum bet is ৳20, and the maximum varies by event and market. In general, Sports Betting allows up to ৳1,00,000 per bet. Higher limits may apply for VIP members. For more details on limits, VIP Page View.

Security & Privacy

Verified Answer

Yes. tk 45 uses SSL encryption and advanced data protection technology. Your personal information is never sold or shared with third parties. To learn more, Privacy Policy Read more.

Email support@tk45.bet or contact live chat immediately. Our security team will freeze the account and launch an investigation right away. To stay safe going forward, use a strong password and never share it with anyone.

Log in to your account, go to Profile Settings, and enable 2FA under the "Security" option. An OTP will be sent to your mobile each time you log in. We strongly recommend enabling 2FA, as it significantly improves your account security.

Responsible Gaming

Verified Answer

Go to Profile Settings and select the "Responsible Gaming" option to set daily, weekly, or monthly deposit and betting limits. Limits take effect immediately once set, and any increase requires a 72-hour cooling period. For more details, Responsible Gaming page There.

Self-exclusion means voluntarily restricting yourself from betting for a set period. Options range from one week all the way to permanently closing your account. Responsible Gaming Page or contact support to activate it.

Absolutely not. tk 45 is strictly for users aged 18 and above. Age is verified at registration, and NID verification is carried out in any case of doubt. If an underage account is detected, it is immediately suspended and the relevant authorities are notified.
Warning: Betting can be addictive. Always bet within your means. If you need help, Responsible Gaming page You'll find our contact details there.
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